No Refund Policy

• No-Show and Non-Passing Policy:
• Tundra Medical Training and Supplies does not offer refunds for individuals who fail to pass the First Aid, CPR/AED, or BLS courses or for those who fail to attend after payment has been made.
• Physical and Written Requirements:
• CPR is a physically demanding skill essential for responding to sudden cardiac arrest. To receive certification, participants must:
  • Complete the online video modules and pass the accompanying written exam
  • Successfully perform 2 minutes of continuous CPR using proper technique
• Participants who are unable to meet these performance standards will be offered remedial training in hopes of achieving certification. However, if a participant is still unable to meet the requirements following remediation, a certification card will not be issued.
• Invoices and Payments:
• Invoices are sent with a payment due date one week before the class. If you register for a class within that one-week period, payment is due at the time of registration.
• Failure to submit payment by the due date will result in removal from the class roster, and rescheduling will be required.

Thank you so much for choosing Tundra Medical Training.
-The Tundra Medical Training team